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Frequently Asked Questions!

Why the name Dogwood? Is it because you like dogs? Does that even have anything to do with dogs?
Dogwood is a type of shrub or tree. There's several different types native to Minnesota that have interesting and varied seasonal beauty. Stephanie likes them a lot. Anyway, they’re cool & pretty, we’re cool & pretty. You know.
It isn’t because we love dogs, but for the record, we do love dogs. Like, a lot. Probably too much. Dogs dogs dogs.
When will my coffee get roasted? Is it fresh??
We roast for online orders Monday-Thursday, and Friday if it works with what we are roasting. Everything is roasted to order, which means we don't keep roasted inventory here and your coffee gets to you as fresh as possible. We take roasting, like, pretty seriously.
When will my coffee ship?
If you place your order before 9 AM Monday-Thursday, your order will get roasted that day and shipped out that afternoon or the next day. If it is after 9AM, we will roast your order the following day and ship then or the day after that. If you place an order after 9AM on a Friday, your coffee will be roasted and shipped the following Monday.
I live in the area, can I pick my coffee up and not pay for shipping?
If you are a local customer and you want to pick up your order at our warehouse in Northeast Minneapolis, you will need to pay for the regular shipping, then leave a note with your order or reply to your confirmation email and we will refund the shipping money after you pick up your order. This is the only way we can offer local pickup, thanks for understanding! You will receive an email when your order is ready to be picked up. Please do not come before you get this email because we likely haven’t roasted your order yet. We roast for online orders Monday-Thursday (and sometimes Friday but not necessarily). The day your order gets roasted depends on the time of the day you place your order (see above roasting/shipping questions).
Pickups happen at our warehouse/roastery/international headquarters in northeast Minneapolis. We are at 1209 Tyler Street NE, suite 150. We are just northeast of the corner of Central and Broadway. Our main door is around the back. We are open for your local pick-up between 9am and 4:30pm Monday-Friday!
Will you grind my coffee?
Sure! Leave a note with your order or reply to your confirmation email telling us you would prefer ground coffee. Also, let us know how you're planning on brewing it so we can grind it appropriately.
Are you hiring?
We always post any open positions on our blog!

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